Cornwall Housing surveys

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“To deliver high quality homes and housing services to the communities of Cornwall.”

On behalf of Cornwall Council we manage and maintain approx.10,300 council homes. We look after approx. 400 leaseholders on behalf of the Council and manage garages, shops and land in neighbourhoods with council housing. Additionally we have 56 of our own homes that we built for social rent in Cornwall.


“To deliver high quality homes and housing services to the communities of Cornwall.”

On behalf of Cornwall Council we manage and maintain approx.10,300 council homes. We look after approx. 400 leaseholders on behalf of the Council and manage garages, shops and land in neighbourhoods with council housing. Additionally we have 56 of our own homes that we built for social rent in Cornwall.


  • CLOSED: This survey has concluded.
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  • You have recently been in contact with Cornwall Housing to make a complaint.  We are getting back in touch for feedback from you on how we did and how satisfied you were with the service your received.

    Please complete this short survey.

    Take Survey
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  • CLOSED: New survey created.

    You have recently been in contact with Cornwall Housing to make a complaint.  We are getting back in touch for feedback from you on how we did and how satisfied you were with the service your received.

    Please complete this short survey.

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  • CLOSED: This survey has concluded.

    The Tenant Led Scrutiny Panel would appreciate your input to their current investigation - ‘With the housing crisis in Cornwall, why are Cornwall Housing voids taking so long’.

    Can you please complete this short survey - closing date 31st October

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  • CLOSED: This survey closed on 21st November

    Thank you for taking part in this short survey.  We hope that the video and the leaflet that were attached to your email helped you understand why we are asking for your views as part of the rent consultation for 2023/24.

    This survey will close 21st November 2023

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  • As you prepare to exit Polruan Court and move on to your permanent home, please take a few minutes to complete and return this survey. 

    This survey allows us to understand how our residents will manage their permanent tenancies and support needs following their stay at Polruan. 

    This information will be very useful for us in our roles as it will give us even greater insight into the support needs of our residents.  

    Take Survey
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    Our standards for home safety checks 

    This survey aims to understand what customer service you expect from us, when safety checks are carried out at your home.

    What are safety checks?

    Your safety is our top priority. To keep you safe, we undertake some regular ‘servicing’ safety checks on your home. This includes gas and electric testing, and servicing your heating system.

    Why review the standards now?

    We need a new contractor to provide these services. Your feedback will help us set the standards we expect from the new contractor.

    How long will the survey take?

    The survey includes 10 questions and should take no more than 5 minutes to complete. It also features an invite to get involved in an online focus group to finalise the proposed service standards.

    Closing date - 21 July 2024

    Take Survey
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Page last updated: 12 Jul 2024, 09:35 AM