Cornwall Housing surveys

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“To deliver high quality homes and housing services to the communities of Cornwall.”

On behalf of Cornwall Council we manage and maintain approx.10,300 council homes. We look after approx. 400 leaseholders on behalf of the Council and manage garages, shops and land in neighbourhoods with council housing. Additionally we have 56 of our own homes that we built for social rent in Cornwall.


“To deliver high quality homes and housing services to the communities of Cornwall.”

On behalf of Cornwall Council we manage and maintain approx.10,300 council homes. We look after approx. 400 leaseholders on behalf of the Council and manage garages, shops and land in neighbourhoods with council housing. Additionally we have 56 of our own homes that we built for social rent in Cornwall.


  • CLOSED: This survey has concluded.

    Scrutiny Panel Complaint Handling review for the CH Contact Centre

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  • Complaint Handling Satisfaction Survey 2023/24

    You have recently been in contact with Cornwall Housing to make a complaint.  We are getting back in touch for feedback from you on how we did and how satisfied you were with the service your received.

    Please complete this short survey.

    Take Survey
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  • CLOSED: New survey created.

    Complaint Handling Satisfaction Survey 2023

    You have recently been in contact with Cornwall Housing to make a complaint.  We are getting back in touch for feedback from you on how we did and how satisfied you were with the service your received.

    Please complete this short survey.

    Take Survey
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  • CLOSED: This survey has concluded.

    Scrutiny Panel Void investigation - customer survey

    The Tenant Led Scrutiny Panel would appreciate your input to their current investigation - ‘With the housing crisis in Cornwall, why are Cornwall Housing voids taking so long’.

    Can you please complete this short survey - closing date 31st October

    Take Survey
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  • CLOSED: This survey closed on 21st November

    Rent and Business Customer Consultation

    Thank you for taking part in this short survey.  We hope that the video and the leaflet that were attached to your email helped you understand why we are asking for your views as part of the rent consultation for 2023/24.

    This survey will close 21st November 2023

    Take Survey
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  • Polruan Court - support review and outcome

    As you prepare to exit Polruan Court and move on to your permanent home, please take a few minutes to complete and return this survey. 

    This survey allows us to understand how our residents will manage their permanent tenancies and support needs following their stay at Polruan. 

    This information will be very useful for us in our roles as it will give us even greater insight into the support needs of our residents.  

    Take Survey
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Page last updated: 17 Apr 2024, 02:15 PM