Truro Quiet Lanes Trial

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For latest information on the scheme scroll down to Update - October 2022


We are working with partners to improve the health and fitness of residents and visitors, and tackle climate change, by promoting walking and cycling projects and encouraging more people to leave their cars at home.

One of these projects involved the Quiet Lanes, a network of rural, mainly unclassified, lanes between the B3284 (Shortlanesend area) and the A390 (Royal Cornwall Hospital and Threemilestone area).

The narrow lanes, which are unsuitable for high levels of traffic, are being used as a short cut by commuters travelling into the city and the hospital.

We carried out a trial aimed at making the lanes more attractive and accessible for people walking and cycling by reducing the amount of traffic. This was intended to create a 15km network of quiet walking and cycling routes linking key destinations in Truro, helping to encourage more healthy lifestyles after the pandemic.

What did the trial involve?

Under the trial only residents and their visitors, and companies delivering to properties within the zone, were officially allowed to use the lanes. Vehicle prohibition signs were erected at 11 entry points, with the restrictions enforceable by the police. (see Plan below or view here)

The traffic prohibitions were made using an 'Experimental Traffic Regulation Order' (copy found here). A formal statutory consultation is part of the Experimental Traffic Regulation Order process during the first 6 months of the trial. Traffic and user surveys were also undertaken to assess the impact of the scheme.

Feedback from that process, alongside the user surveys and comparison of 'before and during' traffic monitoring data fed into the eventual decision on whether to make the traffic prohibitions permanent, to change the trial or scrap the whole idea.

The trial went live on Thursday 16th September 2021 and finished on 15th September 2022.

Update - October 2022 - Council listens to feedback as Truro Quiet Lanes trial comes to an end

The experimental trial to reduce through traffic using a network of rural lanes on the outskirts of Truro has ended and the results assessed. (See full results here)

The Quiet Lanes trial aimed to make a 15km network between Shortlanesend and Threemilestone safer for people wanting to walk and cycle there by banning motorists from driving through the narrow rural lanes unless they lived in the area or were making deliveries to residents.   

Residents and commuters have been able to give their feedback before and during the year-long trial as part of the consultation process running alongside the Experimental Traffic Regulation Order. That feedback, together with recent traffic surveys and discussions with local stakeholders, including local Cornwall councillors, has been analysed. 

 The conclusion is that the trial has not been widely supported and that there has been no material shift in the behaviour of motorists using those roads. As a result, the trial is ending, the restrictions have now been lifted, and the signs removed.

 Funding for the trial has come from the Department for Transport’s Active Travel fund which supports measures to bring about a modal shift to encourage people to walk and cycle more, especially where the journey is a short one.

Cornwall Council portfolio holder for transport Philip Desmonde said: “As part of this ‘living’ trial, a six-month statutory consultation period was in-built as part of the process to gather and assess the views of the public and stakeholders.

“The pre-trial user survey received 639 responses with 45% supporting it and 51% against the restrictions (The full results can be found here) – however the overriding majority of the circa 200 comments and emails received during the trial have been negative. The majority of these comments came from motorists who had previously used the lanes as a short cut to the A390. We have taken all the feedback, alongside the monitoring evidence, to make an informed decision on whether there are grounds to make the trial permanent, amend it or stop it. On balance, the decision is to stop and not make the order permanent as we take on board the valuable lessons that have been learned.

“For example, competing priorities for police resources and the difficulties in enforcing a ban in an area where access is still required to properties and businesses within the impacted area. Any future scheme will essentially need to be ‘self-enforcing’ or managed through the use of technology, as and when moving vehicle offences become enforceable by the Council.

“We’re committed to putting the infrastructure in place to enable people to make more sustainable choices about how they travel. Road transport is one of the biggest contributors to carbon emissions and around a quarter of car journeys in Cornwall are of less than three miles. We all need to look at how we travel and the changes we can make – big or small – that can help make a difference. It’s good for our health, the environment, and – in these increasingly cash-strapped times – our wallets too.

“This trial has helped us to understand the pressure points – which is exactly why the restrictions were introduced as a trial and not a permanent change. I'm disappointed that we have been unable to make it permanent, but given the response from motorists using the lanes as a cut through, it’s clear we need to look at providing more sustainable transport options, to relieve pressure on the A390 as well as supporting healthier, greener and more affordable ways of accessing services.”

For latest information on the scheme scroll down to Update - October 2022


We are working with partners to improve the health and fitness of residents and visitors, and tackle climate change, by promoting walking and cycling projects and encouraging more people to leave their cars at home.

One of these projects involved the Quiet Lanes, a network of rural, mainly unclassified, lanes between the B3284 (Shortlanesend area) and the A390 (Royal Cornwall Hospital and Threemilestone area).

The narrow lanes, which are unsuitable for high levels of traffic, are being used as a short cut by commuters travelling into the city and the hospital.

We carried out a trial aimed at making the lanes more attractive and accessible for people walking and cycling by reducing the amount of traffic. This was intended to create a 15km network of quiet walking and cycling routes linking key destinations in Truro, helping to encourage more healthy lifestyles after the pandemic.

What did the trial involve?

Under the trial only residents and their visitors, and companies delivering to properties within the zone, were officially allowed to use the lanes. Vehicle prohibition signs were erected at 11 entry points, with the restrictions enforceable by the police. (see Plan below or view here)

The traffic prohibitions were made using an 'Experimental Traffic Regulation Order' (copy found here). A formal statutory consultation is part of the Experimental Traffic Regulation Order process during the first 6 months of the trial. Traffic and user surveys were also undertaken to assess the impact of the scheme.

Feedback from that process, alongside the user surveys and comparison of 'before and during' traffic monitoring data fed into the eventual decision on whether to make the traffic prohibitions permanent, to change the trial or scrap the whole idea.

The trial went live on Thursday 16th September 2021 and finished on 15th September 2022.

Update - October 2022 - Council listens to feedback as Truro Quiet Lanes trial comes to an end

The experimental trial to reduce through traffic using a network of rural lanes on the outskirts of Truro has ended and the results assessed. (See full results here)

The Quiet Lanes trial aimed to make a 15km network between Shortlanesend and Threemilestone safer for people wanting to walk and cycle there by banning motorists from driving through the narrow rural lanes unless they lived in the area or were making deliveries to residents.   

Residents and commuters have been able to give their feedback before and during the year-long trial as part of the consultation process running alongside the Experimental Traffic Regulation Order. That feedback, together with recent traffic surveys and discussions with local stakeholders, including local Cornwall councillors, has been analysed. 

 The conclusion is that the trial has not been widely supported and that there has been no material shift in the behaviour of motorists using those roads. As a result, the trial is ending, the restrictions have now been lifted, and the signs removed.

 Funding for the trial has come from the Department for Transport’s Active Travel fund which supports measures to bring about a modal shift to encourage people to walk and cycle more, especially where the journey is a short one.

Cornwall Council portfolio holder for transport Philip Desmonde said: “As part of this ‘living’ trial, a six-month statutory consultation period was in-built as part of the process to gather and assess the views of the public and stakeholders.

“The pre-trial user survey received 639 responses with 45% supporting it and 51% against the restrictions (The full results can be found here) – however the overriding majority of the circa 200 comments and emails received during the trial have been negative. The majority of these comments came from motorists who had previously used the lanes as a short cut to the A390. We have taken all the feedback, alongside the monitoring evidence, to make an informed decision on whether there are grounds to make the trial permanent, amend it or stop it. On balance, the decision is to stop and not make the order permanent as we take on board the valuable lessons that have been learned.

“For example, competing priorities for police resources and the difficulties in enforcing a ban in an area where access is still required to properties and businesses within the impacted area. Any future scheme will essentially need to be ‘self-enforcing’ or managed through the use of technology, as and when moving vehicle offences become enforceable by the Council.

“We’re committed to putting the infrastructure in place to enable people to make more sustainable choices about how they travel. Road transport is one of the biggest contributors to carbon emissions and around a quarter of car journeys in Cornwall are of less than three miles. We all need to look at how we travel and the changes we can make – big or small – that can help make a difference. It’s good for our health, the environment, and – in these increasingly cash-strapped times – our wallets too.

“This trial has helped us to understand the pressure points – which is exactly why the restrictions were introduced as a trial and not a permanent change. I'm disappointed that we have been unable to make it permanent, but given the response from motorists using the lanes as a cut through, it’s clear we need to look at providing more sustainable transport options, to relieve pressure on the A390 as well as supporting healthier, greener and more affordable ways of accessing services.”

Comments

The Trial has now ended. There have been strong views expressed in response to stories in the local press and social media - to ensure we capture your views please leave any comments and feedback you have below. 

If you have queries on the trial please check the background information and answers to frequently asked questions (faq's) found in the side bar. 

Please note you can send any specific queries to the project team at traffic@cormacltd.co.uk 

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I travel from newquay to treliske. I know get to sit in my car for an extra 30 minutes a day. That's an extra 3.5 hours a week less time with my kids thanks to this scheme. Getting out of the car park at the hospital now takes around 10-15 minutes as everyone has to turn right to get in to the A390. I'd never been late before this was introduced, but for me to drop my children off at 8am and get to the hospital for 9am is proving difficult without using the lanes.
A route between shortlanesend and treliske should be kept open to traffic.

James Shaw over 2 years ago

I have lived in Truro for 45 years and during that time have used the back lanes frequently. I object to now being told that I am no longer permitted to use the lanes at the back of Shortlanesend because you wish to make this a ‘private’ road for those who live there. I understand the issues around the volumes of traffic and potential speeding. However, you cannot make public highways private just to stop cars using the lanes. The number of cars on our roads have increased significantly, hence why traffic is a nightmare across all roads leading in to and out of Truro now. The solution should not be to just ‘privatise’ roads to stop traffic. Unless the few houses along these roads have a clause in their deeds that state these lanes are theirs, you cannot make public highways private in this way. For as long as I’m paying tax to use public highways, I have a right to use these lanes. Legally I would challenge any attempt to change this. If this goes ahead, will you look to ‘privatise’ all lanes that locals may use because the increase in traffic volumes is an issue? Surely the right approach is to lay speed humps or road narrowing options to slow vehicles down. This will not deter vehicles using the lanes but it will reduce speeds which apparently is a key reason that you are doing this. Please do not be influenced by a few that live in these lanes - public highways were never designed solely for walkers and cyclists and as such they should not be the only users considered in this pilot. They don’t pay road taxes which contribute towards the upkeep so they should not be granted sole use. Think about how you manage the 1,000s of new houses that you are granting permission for. Will each household have at least one car (or probably more) that will add to the traffic volumes? Of course they will. Open your eyes and stop increasing traffic volumes with one hand whilst preventing traffic filtering off down other routes!!

Humpty over 2 years ago

I understand the initiative to encourage people to walk or cycle to work and have safe passage on these lanes, and I support this. But I can’t help feeling that the impact of this is yet to be seen, especially around the Treliske Hospital roundabout. Exiting the hospital around 4-6pm becomes a massive problem already during the winter months when more people choose to drive to work. I can see this becoming more of an issue with this scheme in place with many cars normally using this backlanes to travel to the Langarth area and Kenwyn as a shortcut. The traffic management definitely needs to be looked at to ensure Hospital staff can get out, the timings as they are at peak traffic don’t allow more than several cars to go left to Truro on every green light cycle.

HospitalWorker101 over 2 years ago

This project does not restrict the residents within the zone to using their nearest ingress and egress point. Why have a few individuals now been given the privilege of 15 kilometres of private lanes to access all points of the compass whilst the majority have been condemned to highly congested routes. Who bestowed the right to police the ETRO on a certain resident within the scheme? This scheme is destroying community cohesion causing resentment. The Council need to admit that this is a complete failure instead of burying their heads to all the feedback on this site.

SLE resident over 2 years ago

As a resident it has made little difference to the volume of traffic, and motorists continue to beep their horns at all times of day and night around the corners.
Some of the lanes are so poorly maintained that they aren't suitable for any user, pedestrian or otherwise. The hedges need cutting back and the trees need management especially around the back lanes of the golf course.
The lanes could be better used by motorists, pedestrians and cyclists if parking on the lanes was managed better.

L over 2 years ago

I think traffic jams have increased on main roads due to this. I am a Shortlanesend resident and did not previously use the lanes despite working at the hospital but now I am tempted due to sheer numbers of cars on main routes - surely being stuck in traffic raises pollution? Also, I think people are simply ignoring the signs as well when traffic increases due to frustration. I have asked in every Truro survey for earlier, more regular cheaper bus services to and from the village as I would leave my car at home regularly but the earliest bus leaves at quarter to 8 which is too late and the last bus back is at 5.45pm which is too early and the fact it goes to Newquay getting stuck on the a30 when busy means it's regularly late. Get the basics right Truro council before angering people bringing in a ludicrous scheme that won't work. Also, if you want quieter lanes and the slowing down of traffic in them being in speed bumps - they are almost everywhere else, why not there too? If people no they will damage their cars going down there, they won't use them or average speed cameras that actually are switched on. I would also like to say that our village is having more speeding going through it due to this scheme - we need a working camera in the village to stop this. It is so dangerous for our animals and for the school children coming out of the primary school and off the school buses. I am all for having more places to walk and enjoy our green spaces but think holistically before implementing something that costs more than it will gain.

Sbdisco over 2 years ago

This is a ridiculous idea. Surely those residents that are complaining were aware they were near a hospital which has staff needing to get there? Speed calming measures would be far more workable. The state of the main roads around Treliske at busy times are horrendous and as many people have stated add long times on to work commutes.I love how last years NHS heroes have now become “ rats in a run “ !

WM over 2 years ago

Have cycled to work and from Newquay using these back lanes getting in for 8am and leaving at 5pm Felt safe cycling the lanes and didn’t have a traffic overtaking me on the steep narrow hills at a busy commuter time . Think the trial and idea behind is ace

Joe Turner over 2 years ago

The combination of this trial and all the additional traffic lights added onto the main road up to the hospital have made using this road unbearably stressful. I can not get to work for 8am at the hospital anymore, I can not leave earlier because of nursery. Also the increased amount of very slow idling traffic now on this road must be having an impact on the pollution levels in this area. The lack of joined up thinking an consequences by the council would be laughable if it wasn't causing so much stress

Emma P over 2 years ago

I do not agree with this scheme. I feel it only really benefits those few that actually that live within the lanes network. I have children in school at st Mary’s primary and RLS - I rely on these lanes often to enable me to get from one to the other for collection from after school clubs etc. I also use these lanes when working as a community nurse to drop samples to RCHT quickly especially at peak traffic times. I do also use these lanes regularly for recreation (running, cycling, walking) and feel the issue is not the volume of traffic but the speed. Money spent on traffic calming would be much more beneficial. If the aim is to promote recreation and reduce traffic pollution in the locality then maybe the council should reconsider its funding cuts to the proposed cycle routes from st Agnes etc. In my view if these are not made completely family friendly then they are pointless. Long term vision rather than short term fixes should be the priority here.

G bennnett over 2 years ago

I have no other option to use these lanes in order to get to work on time after dropping my children to pre school club. If I had to use chiverton roundabout it would add 45 minutes onto my commute each way due to the congestion there. . I always drive at an appropriate speed and give room for walkers, cyclists, horses etc. as usual the many people who drive sensibly on these minor roads are being punished for the few idiots who do not

Ao over 2 years ago

It's adding time. On journey everyday to work. Plus it's added to general congestion on major routes. Plus people are using it regardless and taking no notice.

Forest over 2 years ago

I have only ever used the lane respectfully, always slow down for cyclists, walkers, riders and other vehicles.
Myself and my colleagues are required to be oncall for emergency GI bleeds from home as the endoscopy unit covers a 365 days a year service. By not being able to use the lane, on a weekend oncall it took me an hour to get to the hospital and 62 minutes on another, my contract states I should be in the hospital within 30 minutes, I fear should this closure continue, somebody could die because I couldn’t get there in time.
Congestion on the main road and in to three milestone is appalling, to get to work on a normal day it now takes roughly 50 minutes which used to take 20, surely this is having a negative impact on the environment also.

KW over 2 years ago

I cycle daily from outside Newquay to RCH fortunately very early and late missing the rush hour traffic. I use the lanes between shortlanesend and rch as part of my commute. The new signs have made no diiference to the amount of cars driving through the lanes and I consider the whole project a waste of time. Commuters of any description will take the shortest and quickest route possible. The main issue is the speed and lack of consideration when passing a cyclist and other cars in the lanes. In the last few months I have been clipped by a wing mirror, driver didn't stop , pushed in the hedge by close pass and driven at on a narrow section with lights being flashed at me metres from a safe passing place. The road conditions are awful with massive potholes making it dangerous to cycle in the dark. The safest thing the council could do if create a dedicated cycle route that is completely separate from any form of motor vehicle. These lanes project will not encourage any people to start cycling or walking to work.

Sg over 2 years ago

Whilst the trial is well meaning and is intended to reduce the number of vehicles using narrow lanes that weren't designed for the volume of traffic, the underlying issue of why so many vehicles use these lanes has not been addressed. The surrounding A and B roads are heavily congested and forcing vehicles onto them is not the answer. Equally, unless there is going to be a police presence regularly in the lanes and at the ingress and egress points, who is going to prevent the motorists who are prepared to risk using the lanes to avoid the heavily congested main routes? Pedestrians and cyclists would be ill advised to confront a potentially angry motorist and, besides, the motorist could claim they are visiting a property within the zone. Who is going to be able to check? But don't, if you are a motorist using the lanes, claim you're going to Penrose Water Gardens. My understanding is that the regulations don't allow motorists to visit a business and patrons of said establishment are being encouraged to walk or cycle there. It was suggested to the owners that they should relocate the water gardens outside of the zone!

N15 over 2 years ago

I have walked and cycled these lanes since being a child. As an adult I have also driven them. It appears to me that the issue is the speed of vehicles and the general lack of courtesy from drivers. Perhaps speed restriction measures are more appropriate?

Ds over 2 years ago

I’m afraid whilst this idea is well intentioned it is very disruptive. I have to drive in from Goonhavern to RCH Treliske. My options now are to head back along the A3075 to Chiverton Cross (I don’t need to say how congested that option is), or head to Shortlanesend then into Truro and back from the Sainsbury’s roundabout (again a hugely congested route). I cannot cycle to work as I drop my kids off to school and need to pick them up. You have essentially taken out a direct route to the hospital from anyone from Newquay/Goonhavern area pushing them onto already over-stretched routes. I object to the use of the phrase ‘short-cut’ in your correspondence, they are legal roads and drivers are perfectly entitled to use them.

This trial is not a success from my point of view.

RJM over 2 years ago

As much as I appreciate the principal of the trial it has had a massive impact on my work life and has contributed to making my job so much harder than it already is. My journey time to and from Newquay to Treliske Hospital has doubled from 25mins each way to 50mins each way adding an extra hours travelling, the extra time at the end of a busy and often stressful day is particularly upsetting. I am also paying for extra petrol which was especially difficult recently with reduced availability and also rising costs are felt.
I do wonder whether a compromise of restricting traffic down the lanes maybe between 10 and 16.00 and again between 18.00 and 7.00 would have been a more sensible option and one I would have been more than happy to support. I feel a compromise would give those who want to walk or cycle etc, although I would be interested in a survey of how many more people now use the lanes for this purpose now that the restrictions are in place l, can benefit but it does not cause extra stress and frustration for the rest of our road users who as I understand it are entitled to use any road as tax payers unless it is a completely private road.
Speed bumps or speed cameras could have also been used to keep speeds down to 20mph but I imagine these are all expensive options compared to putting up a few signs saying no access!!

I drive carefully and considerately when I use the lanes, always slowing for the handful and walkers or cyclists I see and I don't feel that I cause them undue danger.
I really am quite cross that the changes that were made were put into place without due consultation with all users of the lanes really just to appease the few residents of the lanes area so that they don't have quite so many cars driving by their houses. The local residents must have been aware that the lanes were used as a cut through when they bought and moved into their properties? I would quite like less cars to use the area around where I live, I walk my dog and like to run around my local area, especially in the summer when the main roads are so busy with visitors but am grateful that there is an alternative route so that locals don't get caught up in all the busy traffic enabling them to get to work, access doctors, pharmacies and supermarkets etc without paying too high a price for the beautiful area in which we live.

Rachel Deadman over 2 years ago

I have been using the lanes for 18 years to get to work, the hospital. For me to go through Truro instead adds almost 30mins to my commute each way. I don’t think in all those years I’ve seen anyone cycling, and probably a handful walking. If it’s a true that a councillor lives on these lanes now, then that explains this ludicrous idea.

Rich over 2 years ago

I work at the hospital and use the lanes for jogging a few times a week on my lunch break. I have noticed a slight decline in the number of cars using the lanes when I do, but I know many people are still using them for commuting. However, I do have sympathy with them as it can take 45 minutes just to do the 500m from the staff car park to the roundabout on the main road at rush hour in the evening when it's bad.

I think this is small scale stuff that will have little impact and is probably not worth the hassle/cost. There needs to be big ideas and investment into public transport and infrastructure. For example, I would like to cycle to work, but I do not feel safe enough on the roads that I would have to travel on.

Although I will admit, it is nice having to stop for fewer cars on my runs!

Sam1 over 2 years ago
Page last updated: 28 Jan 2024, 07:40 AM