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SEND Net Attendee Survey

There are many services and teams supporting children and young people with Special Educational Needs and Disabilities (SEND) and their families. 

We need to hear from children and young people with SEND and their families as well as practitioners working across the system to know what is working and where the areas for improvement are. 

To help us make improvements and to make sure the improvements we are making are having a positive impact on children and young people with SEND and their families, we need to hear your experiences. 

If you would like to provide feedback outside of a survey, please visit Comments, compliments and complaints - Cornwall Council or email tfffeedback@cornwall.gov.uk. 

Navigating the Special Educational Needs and Disabilities (SEND) system can be challenging for parents and carers. It can be confusing to know where to go for help and who to talk to. The different processes and words used can also be difficult to understand. Good communication helps us understand your needs and the information you require. Our SEND System Navigators provide SEND-based information and often act as a first point of contact for families of children with special educational needs and disabilities (SEND). To speak to someone SEND System Navigators:

Our data protection and confidentiality statement

How will you protect my information? 

Your data will be stored securely and will only be accessible by members of Together for Families. Your consent for your data to be used in the evaluation will be assumed from you starting the survey. 

 Who am I giving my information to? 

The evaluation is being carried out by Together for Families. You can view our privacy notice at www.cornwall.gov.uk/tffprivacynotice. 

 How will you store my personal data? 

Survey responses will be collected using the Let’s Talk Cornwall survey software. By completing this survey, you consent to this transfer of your information.  This includes any information which may represent your personal data. 

 All the information you share with Together for Families will be stored safely for the duration of the evaluation.  It will be destroyed one year after it has finished. 

 Let’s Talk Cornwall is the system used to collate the data and create reports from it. You can view the privacy statement on the Let’s Talk Cornwall website