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Library & Council visitors - In person services

We're exploring how residents like to access advice and support with Cornwall Council services - whether this be online, by phone, or in person. 

As a visitor to one of our libraries or council buildings, please may we ask that you take a few moments to complete this survey. Your input will help us understand what works best for you and how we can make our services more inclusive and accessible.

Maximum 255 characters

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2.  

When you need help or information from Cornwall Council, how do you usually get in touch?

3.  

Before coming in, did you try to contact us another way (online or by phone)? 

4.  

If yes: What happened? Please tick all that apply

5.  

What brings you in today? Please select all that apply 

6.  

How confident do you feel using council services online?

7.  

How confident do you feel using council services by phone? 

8.  

Which services do you think should still be available face-to-face? Please tick as many as you think apply