Cornwall's Bus Service Improvement Survey

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The Government has recently pledged £3 billion in funding across the country to help improve bus networks following the publication of their National Bus Strategy (‘Bus Back Better’ https://www.gov.uk/government/publications/bus-back-better). Following this announcement Cornwall Council has committed to collaborate with local bus operators and stakeholders to improve services in the county and increase the number of people using the bus. We are developing a Bus Service Improvement Plan (BSIP), which will outline a vision, targets and measures to improve the bus service in Cornwall. A crucial element in developing the BSIP is gathering the views of stakeholders, to ensure the opportunity to improve the network is maximised for everyone’s best interests.


The Government has recently pledged £3 billion in funding across the country to help improve bus networks following the publication of their National Bus Strategy (‘Bus Back Better’ https://www.gov.uk/government/publications/bus-back-better). Following this announcement Cornwall Council has committed to collaborate with local bus operators and stakeholders to improve services in the county and increase the number of people using the bus. We are developing a Bus Service Improvement Plan (BSIP), which will outline a vision, targets and measures to improve the bus service in Cornwall. A crucial element in developing the BSIP is gathering the views of stakeholders, to ensure the opportunity to improve the network is maximised for everyone’s best interests.


  • By completing this survey, you are beginning a conversation to ensure the plans to improve services align with what people actually want, helping us understand the current views of the bus network for users and non-users, and highlighting the priority order for improvements. We would be extremely grateful if you could take a few moments to complete this survey and all answers will be anonymised.

    Please complete your response by 3 September 2021.

    Privacy Notice 

    We will use the information you provide to to develop Cornwall's Bus Service Improvement Plan which must be submitted by Cornwall Council and local bus operators to the Department for Transport at the end of October 2021.

    The Data Controller for the information you provide in this survey is Cornwall Council, New County Hall, Treyew Road, Truro TR1 3AY. Data Protection Registration Number: Z1745294. Once the survey has closed, your data will be held within Cornwall Council’s secure network and premises for up to 2 years. Access to your information will only be made to authorised members of staff who are required to process it for the purposes outlined in this privacy notice. 

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Page last updated: 26 Aug 2021, 02:24 PM