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“To deliver high quality homes and housing services to the communities of Cornwall.”

Capital Works




Privacy Statement 

We will use your answers to help Cornwall Housing make improvements to the TSO service area.  Cornwall Housing will manage the survey and will handle your information safely and legally, in line with the UK Data Protection Law (UK GDPR). Any personal details will be kept for up to 18 months and then securely deleted. Your information will not be sold or shared, unless the law says we must. 

Link to Privacy Statement - https://www.cornwallhousing.org.uk/legal-documents/privacy-statement/

1.  

Full customer journey

Before any work began, you were given clear information about what was planned for your home and when it would happen.
The person who visited to survey your home was professional, explained the purpose of their visit clearly and gave you a good understanding of the work that would be carried out.
You were given enough notice of when the work would start and had the opportunity to raise any questions or concerns before work began
The people who carried out the work were polite and respectful, kept disruption to a minimum and left your home clean and tidy each day
The [kitchen / bathroom / windows / roof] was completed to a good standard and in a reasonable amount of time
At the end of the work, you were given the opportunity to inspect what had been done, raise any concerns, and felt satisfied before you were asked to sign off

Maximum 255 characters

0/255

3.  

Overall satisfaction

Overall, how satisfied or dissatisfied are you with the work that was carried out in your home?

Maximum 255 characters

0/255

Maximum 255 characters

0/255

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