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“To deliver high quality homes and housing services to the communities of Cornwall.”

ASB Satisfaction closed cases 2025

You have received this survey as we'd like to hear your experience about how we, as your landlord, have handled anti-social behaviour in your neighbourhood. 

This short survey, which should take a few minutes to complete, will ask you to tell us your individual experience and satisfaction with the anti-social behaviour you have specifically experienced within the last year. 

The feedback that you provide will be used to help us understand the service that our residents receive and where improvements can be made.

Any changes to our service will be fed back to you via email. 

Thank you for taking the time to complete this survey. 

This survey will be open until 23:59 on Monday 7th September


Privacy Statement 

We will use your answers to help Cornwall Housing make improvements to the TSO service area.  Cornwall Housing will manage the survey and will handle your information safely and legally, in line with the UK Data Protection Law (UK GDPR). Any personal details will be kept for up to 18 months and then securely deleted. Your information will not be sold or shared, unless the law says we must. 

Link to Privacy Statement - https://www.cornwallhousing.org.uk/legal-documents/privacy-statement/

1.  

Handling your complaint

* required
How satisfied were you with the way Cornwall Housing handled your Anti-Social Behaviour complaint?

Maximum 5,000 characters

0/5,000

3.  

Being kept informed

* required
How satisfied were you that Cornwall Housing kept you informed about the progress of your Anti-Social Behaviour case?

Maximum 5,000 characters

0/5,000

5.  

Taking your concerns seriously

* required
How satisfied were you that Cornwall Housing took your concerns about Anti-Social Behaviour seriously?

Maximum 5,000 characters

0/5,000

7.  

Staff conduct

* required
How satisfied were you that Cornwall Housing staff were polite and helpful?

Maximum 5,000 characters

0/5,000

9.  

Satisfaction with the outcome

* required
Overall how satisfied were you with the outcome of your Anti-Social Behaviour case?

Maximum 5,000 characters

0/5,000

Maximum 5,000 characters

0/5,000