St Austell Service Hub

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As an organisation Cornwall Council are looking to do something different with the buildings we deliver services from. We want to create a single space for our customers to access multiple services and meet the needs of the local community.


A review of St Austell and the surrounding area has been carried out and, after considering various options, we have decided to build a new Service Hub. The chosen site in St Austell is White River Place.


The new hub will cater for multiple services including Children and Family, Adult Education, Registrars, as well as providing space for Cornwall Council staff to meet and work.


Development will be part of a wider masterplan for the site and the project will have a role in the regeneration and revitalisation of the town.


We know that the needs of our communities, and the way in which they want to access our buildings have changed, and we want to change with them. For more information you can find the plans on the right-hand side of this page.

As an organisation Cornwall Council are looking to do something different with the buildings we deliver services from. We want to create a single space for our customers to access multiple services and meet the needs of the local community.


A review of St Austell and the surrounding area has been carried out and, after considering various options, we have decided to build a new Service Hub. The chosen site in St Austell is White River Place.


The new hub will cater for multiple services including Children and Family, Adult Education, Registrars, as well as providing space for Cornwall Council staff to meet and work.


Development will be part of a wider masterplan for the site and the project will have a role in the regeneration and revitalisation of the town.


We know that the needs of our communities, and the way in which they want to access our buildings have changed, and we want to change with them. For more information you can find the plans on the right-hand side of this page.

  • CLOSED: This survey has concluded.

    Please use this form to provide feedback about our plans for the new St Austell Service Hub building.

    Privacy Notice 

    We will use the information you provide to to develop our planning application for the St Austell Service Hub.

    The Data Controller for the information you provide in this survey is Cornwall Council, New County Hall, Treyew Road, Truro TR1 3AY. Data Protection Registration Number: Z1745294. Once the survey has closed, your data will be held within Cornwall Council’s secure network and premises for up to 2 years. Access to your information will only be made to authorised members of staff who are required to process it for the purposes outlined in this privacy notice. 

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Page last updated: 02 Mar 2023, 12:00 PM