Business Regulatory Support from Cornwall Council

Public Protection Business Survey 2022+

Cornwall Council's Public Protection's aim is to deliver consistent and fair regulatory services to you. We recently had contact with you and would like to know what you thought of the service you received. We have a short survey of 6 questions which we would appreciate 5 minutes of your time to complete please for the purpose of helping us to improve the service we deliver to you. This survey relates to Environmental Health, Trading Standards, Business Regulatory Support Hub and Licensing and we ask please that the feedback you provide relates to these services.

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Was this the first time you have contacted us with this query?

* required

Select option

How satisfied were you with the following:

* required

the way the service was provided?

Definitely agree

Somewhat agree

Neither agree nor disagree

Somewhat disagree

Definitely disagree

how helpful we were?

Definitely agree

Somewhat agree

Neither agree nor disagree

Somewhat disagree

Definitely disagree

the value for money? (with this being a cost recovery service)

Definitely agree

Somewhat agree

Neither agree nor disagree

Somewhat disagree

Definitely disagree

how easy you found it to use our service?

Definitely agree

Somewhat agree

Neither agree nor disagree

Somewhat disagree

Definitely disagree

How could we improve our service?

How likely are you to recommend our services to somebody else?

Use a scale of 1 – 5, where 1 = not at all likely and 5 = extremely likely

If you would like us to follow up on anything you have raised in this survey, please complete your name, address, telephone and email contact details below:

Is there any other business regulatory support you feel your business would benefit from? If yes, please detail below:

How satisfied are you with the overall service you received from the Business Regulatory Support Hub team? (if applicable)