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Penmount Crematorium

Thank you for taking the time to complete this questionnaire, it will provide us with valuable information to improve our service to the bereaved.

1.  

What's important to you?


Staff and Information

Please tell us how important you find the following aspects:

Friendliness and cooperation of staff
Presentation of staff
Ease of obtaining information/help
Ease of reporting deficiencies or complaints
2.  

Services Provided

Provision of gardens of remembrance for cremated remains
Crematorium funeral service times availability
Provision of multiple memorial options
Provision of office reception
Provision of chapel waiting areas
3.  

Service Standards

Standard of garden maintenance
Provision of signposting & service boards
Provision of adequate car parking
Accessibility to memorial grounds
Provision/ condition of toilets & baby changing room for the public
5.  

How are we doing?


Staff and Information

Please tell us how you think we are performing with regard to each of the following aspects:

Friendliness and cooperation of staff
Presentation of staff
Ease of obtaining information/help
Ease of reporting deficiencies or complaints
6.  

Services Provided

Provision of gardens of remembrance for cremated remains
Crematorium funeral service times availability
Provision of multiple memorial options
Provision of office reception
Provision of chapel waiting areas
7.  

Service Standards

Standard of garden maintenance
Provision of signposting & service boards
Provision of adequate car parking
Accessibility to memorial grounds
Provision/ condition of toilets & baby changing room for the public

Thank you for taking the time to complete this survey. Your feedback is important to us and will be used to help improve our service. To read our privacy policy, please click here.