Garden Waste Renewals survey

Please take a couple of minutes to tell us why you haven't renewed your Garden Waste subscription for 2025-26, so we can improve our service. Thank you

Privacy Notice: We'll use the information you share with us anonymously to help us improve our Garden Waste Collection Service.

The Data Controller for the information you provide is Cornwall Council, New County Hall, Treyew Road, Truro TR1 3AY. Data Protection Registration Number: Z1745294.

We'll hold your data within Cornwall Council’s secure network and premises for up to 2 years. Where we ask you for personal information, we'll only make this data available to authorised Cornwall Council staff to process for the purpose of improving our Garden Waste Collection Service.

Any other information you provide such as responses to open questions may be published in full - to elected Members in council reports for example - but will be anonymous.

Please tell us your full postcode

Maximum 255 characters

0/255

I haven't renewed my subscription because: (please select the option that most closely matches your reason)

* required

I don’t produce garden waste anymore

I now use a gardener/contractor who manages it

I now use an alternative collection provider

I now compost at home

I'm taking my garden waste to my local tip (household waste & recycling centre)

I’ve moved out of Cornwall

I’ve moved house and renewed at new address

It’s no longer convenient

I can no longer afford it

I just haven’t got round to it, but will be renewing in the coming weeks

Other (please specify)

How long have you had your garden waste subscription?

* required

Less than 2 years

Between 2 and 5 years

More than 5 years

Is there anything you'd like to see being offered as part of the garden waste service?