Cornwall Registration Service Appointment Survey 2025-2026

We understand you have recently used our Death Registration Services. Please accept our condolences.

We know this is a challenging time, but if it is appropriate we would appreciate you taking a moment to provide feedback.

We are committed to continuous improvement and your insights are invaluable to us. By completing this short survey, you will help us enhance our services and better support families in the future.

Your feedback is greatly appreciated and will be used to make meaningful improvements.

Thank you for your time and support.

Yours Sincerely,

Cornwall Registration Service

Which Registration Office did you attend for your appointment?

* required

Select option

How satisfied were you with the overall service you received?

* required

How likely are you to talk positively about your experience after using our Death Registration Service?

* required

Use a scale of 1 – 10, where 1 = not at all likely and 10 = extremely likely

How easy did you find it to use our service?

Use a scale of 1 – 10, where 1 = extremely difficult and 10 = extremely easy

*please think about your whole experience; from booking your appointment, to accessing our office, registering in the office and anything else.

What did we do well?

What could we have done better?

Any other comments?

Your responses are submitted to us anonymously. If you would like us to contact you about the responses you've given, please provide your contact e-mail below.

We review our survey responses regularly but if you require a more urgent response please e-mail us at registration@cornwall.gov.uk

We will share your responses with Cornwall Council departments and the General Register Office to analyse and understand your preferences, and for statistical purposes. We will keep this data for 2 years. You can withdraw permission at any time by contacting us at feedback@registration.cornwall.gov.uk

You can at any step in this survey cancel your participation and no data will then be saved.

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