Brunel Client Survey 2025

This survey forms part of the Client Assurance Framework and covers the subjective elements of Brunel’s operational KPIs from the Services Agreement, which are not covered by the other assurance reports.

Each answer will be assigned a score of 1 - 5 (Significantly below expectation = 1, Significantly above expectation = 5). Please use the sliders to access all the possible answers.

The results of this survey feed into Brunel's Value for Money Scorecard, which is considered in Brunel's remuneration decisions.

Privacy Notice 

We will use the information you provide to inform the management of the Brunel Client Group.

The Data Controller for the information you provide in this survey is Cornwall Council, New County Hall, Treyew Road, Truro TR1 3AY. Data Protection Registration Number: Z1745294. Once the survey has closed, your data will be held within Cornwall Council’s secure network and premises for up to 2 years. Where we ask you to supply personal data on this form, we will only make access to this data available to authorised members of staff who are required to process it for the purposes outlined in this privacy notice.