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Cornwall Council tenants and leaseholders consulted on the future management of council housing in Cornwall
What was the consultation about?
Tenants and leaseholders responded to a consultation about the future management of their homes by the Council owned company Cornwall Housing. Cornwall Housing have managed the council housing in Cornwall since 2011 and before awarding a new contract the Council sought tenant and leaseholders views.
Consultation results summary
1098 households took part, which is 10.73% of our tenants and leaseholders. We engaged an independent organisation (Altair) to collate the results and feedback.
In the feedback:
71% clearly supported the proposal
4% clearly opposed the proposal
25% responses were unclear about their position on the proposal – mostly negative comments about current services, but also requests for service, and views about services which were both positive and negative.
There is a link for the full Altair Report ‘Tenant Consultation response’ on this page in the section called Important Documents.
We have reviewed every comment and as a result of the overall support the Council will commence the process to enter into a new management agreement with Cornwall Housing. We will now start drafting the contract and hope to go live in the Autumn.
Next steps
There is still some work to do to finalise the details and make the final decision about this new agreement with Cornwall Housing. Our timeline is:
Further consider how the comments and feedback can help shape the contract with Cornwall Housing – May/June
Review of the proposed final contract by key partners – June/July
Meeting with the Social Housing Regulator, who have to agree a Management Agreement for council housing.
A further update in tenants’ newsletter about final outcome and how tenants’ feedback influenced the details of the plans – Sept/Oct
Cornwall Council tenants and leaseholders consulted on the future management of council housing in Cornwall
What was the consultation about?
Tenants and leaseholders responded to a consultation about the future management of their homes by the Council owned company Cornwall Housing. Cornwall Housing have managed the council housing in Cornwall since 2011 and before awarding a new contract the Council sought tenant and leaseholders views.
Consultation results summary
1098 households took part, which is 10.73% of our tenants and leaseholders. We engaged an independent organisation (Altair) to collate the results and feedback.
In the feedback:
71% clearly supported the proposal
4% clearly opposed the proposal
25% responses were unclear about their position on the proposal – mostly negative comments about current services, but also requests for service, and views about services which were both positive and negative.
There is a link for the full Altair Report ‘Tenant Consultation response’ on this page in the section called Important Documents.
We have reviewed every comment and as a result of the overall support the Council will commence the process to enter into a new management agreement with Cornwall Housing. We will now start drafting the contract and hope to go live in the Autumn.
Next steps
There is still some work to do to finalise the details and make the final decision about this new agreement with Cornwall Housing. Our timeline is:
Further consider how the comments and feedback can help shape the contract with Cornwall Housing – May/June
Review of the proposed final contract by key partners – June/July
Meeting with the Social Housing Regulator, who have to agree a Management Agreement for council housing.
A further update in tenants’ newsletter about final outcome and how tenants’ feedback influenced the details of the plans – Sept/Oct
Please complete our short survey to have your say on the future management of Cornwall Council’s homes. This survey will close at midday on 04/04/2022.
Your views in this consultation will help inform our final decision about the future management of Cornwall Council’s homes. The anonymised results will be shared with partners affected by this decision. The results report will be available from our website when we publish the outcome of our decision.
Privacy Notice
We will use the information that you provide to inform the Council decision to enter into a new management agreement with Cornwall Housing.
We will only use the consultation number to avoid duplication in our results reporting, and – if appropriate – reply directly to your comment or question if you have ticked to say that we can.
The Data Controller for the information you provide in this survey is Cornwall Council, New County Hall, Treyew Road, Truro TR1 3AY. Data Protection Registration Number: Z1745294. Once the survey has closed, your data will be held within Cornwall Council’s secure network and premises for up to 2 years. Where we ask you to supply personal data on this form, we will only make access to this data available to authorised members of staff who are required to process it for the purposes outlined in this privacy notice. Please note that other information you provide, such as anonymous responses to open questions, may be published in full.
The anonymised survey results will be shared with the Council and other affected organisations.
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