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Cornwall Council licences taxis (Hackney Carriages), private hire vehicles, operators and drivers.
These services are a vital part of local transport, helping keep our communities connected.
What’s the difference between taxis and private hire vehicles?
Taxis (Hackney Carriages) can be picked up from taxi ranks, hailed in the street, or pre-booked.
Private Hire Vehicles must always be pre-booked — they cannot be hailed or wait at taxi ranks.
What are Taxi Zones?
Taxis in Cornwall are licensed in 6 separate areas, based on the old district councils of Penwith, Kerrier, Carrick, Restormel, North Cornwall, and Caradon.
Even though Cornwall Council became a single authority in 2009, these zones currently still exist because of legacy legislation. This means:
A taxi licensed in one zone can’t pick up passengers in another zone.
Fare tariffs are different in each zone.
Taxi licences only apply to one zone, although some taxis can have two taxi licences.
Cornwall Council wants to remove the six taxi zones and create one single taxi area for all of Cornwall.
We want your views!
Please take a few minutes to complete our short survey. The survey closes on 31 December 2025
Cornwall Council licences taxis (Hackney Carriages), private hire vehicles, operators and drivers.
These services are a vital part of local transport, helping keep our communities connected.
What’s the difference between taxis and private hire vehicles?
Taxis (Hackney Carriages) can be picked up from taxi ranks, hailed in the street, or pre-booked.
Private Hire Vehicles must always be pre-booked — they cannot be hailed or wait at taxi ranks.
What are Taxi Zones?
Taxis in Cornwall are licensed in 6 separate areas, based on the old district councils of Penwith, Kerrier, Carrick, Restormel, North Cornwall, and Caradon.
Even though Cornwall Council became a single authority in 2009, these zones currently still exist because of legacy legislation. This means:
A taxi licensed in one zone can’t pick up passengers in another zone.
Fare tariffs are different in each zone.
Taxi licences only apply to one zone, although some taxis can have two taxi licences.
Please complete our short survey to give your views on our taxi zone proposals. This survey will close on 31 December 2025.
Privacy Notice
We will use the information you provide to inform our proposals for taxi zones in Cornwall.
The Data Controller for the information you provide in this survey is Cornwall Council, New County Hall, Treyew Road, Truro TR1 3AY. Data Protection Registration Number: Z1745294. Once the survey has closed, your data will be held within Cornwall Council’s secure network and premises for up to 2 years. Where we ask you to supply personal data on this form, we will only make access to this data available to authorised members of staff who are required to process it for the purposes outlined in this privacy notice. Please note that other information you provide, such as responses to open questions, may be published in full.
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