Gross Payments and Provider Payment Portal Queries

January 2024 Update: This form is currently closed whilst we work through submitted questions. The form will reopen soon. Please note this form is only for questions relating specifically to Gross Payments and Provider Payment Portal. Any questions submitted which do not relate this project will not be answered and should be submitted to contractsadults@cornwall.gov.uk.

As the project progresses we will set up a FAQ's page.

In order to support the sustainability of provision we are moving to a Provider Payment Portal and Gross Payments model as part of the Home Care contract re-commissioning (July 2024).