Cornwall Hospitality Collective - Free training

We’re excited to announce a new partnership with the Cornwall Hospitality Collective(External link) (CHC), aimed at supporting local businesses and individuals in building valuable skills and connections within the hospitality sector.

CHC brings together insights from its network of local hospitality businesses and years of hands-on experience in designing tailored training programmes. Together, we’ve curated a series of practical, high-impact sessions to help you stay ahead in a fast-evolving industry.

First Sessions Now Live:

The Menu Series – Tea & Coffee

📅 Monday 13 October 2025

🕙 10:00 AM – 12:00 PM

📍 Online

🎟️ Click here and Book your free ticket on Eventbrite

Delivered by Cornish Tea and Coffee, this 2-hour online session is perfect for anyone involved in reselling tea and coffee. Learn how to:

Set sustainable and competitive pricing
Improve operational efficiency
Stay on top of emerging trends in the beverage mark

HR for Non-HR Managers

This session is designed to equip managers with essential HR knowledge and practical tools to confidently handle people-related matters in their teams. Whether you're navigating employee relations, performance management, or recruitment processes, this training will help you build a solid foundation.

📅 Date: Thursday, 21 October 2025

🕙 Time: 10:00 AM

📍 Newquay - Tom Thumb- 27A East Street, TR7 1DN

🎟️ Register here

Spaces are limited, so be sure to secure your spot early!

CHC is also inviting independent hotel managers and directors to: How Independent Hotels Can Win in the Age of AI Search

📅 Wednesday 1 October 2025

🕙 10:00 AM

📍 Online

🎟️ Reserve your spot here

Explore how independent hotels can leverage AI-driven search tools to boost visibility, attract more guests, and compete effectively in the digital age.

Customer Service

Customer Service is an integral part of all roles within hospitality businesses, but each of the departments within hospitality may require different aspects. This session will look at how customer service can differ and how best to deliver it, considering you or your teams' departmental differences.

📅 Friday 14 November 2025

🕙 10:00 AM

📍 The Headland Hotel, Headland Road Newquay TR7 1EW

🎟️ Reserve your spot here

Hospitality Marketing

This session will explore barriers that the group is finding and look into the future about the changing customer expectations for food and drink and accommodation.

📅 Thursday 20 November 2025

🕙 10:00 AM

📍 Sea Space, Watergate Road Newquay TR7 3LX

🎟️ Reserve your spot here

All sessions are free of charge and open to all hospitality professionals. Don’t miss this opportunity to learn from industry experts and connect with peers across Cornwall.