Jack's Journey


Jack’s Journey from Unemployment to a Digital Internship

At 23, Jack had never worked and believed employment was out of reach. Despite achieving a Level 3 qualification in Media Studies, his autism and ADHD had presented barriers to finding a job. He spent most of his time at home gaming and watching YouTube. Referred onto YEP!, Jack began working with The Education Business Partnership (EBP) to explore supported internships—a government initiative designed to help young people with special educational needs into employment. His journey started at Liskeard Library, a hub for YEP! partner Real Ideas, which also delivers the Digital Futures programme, offering training in digital skills. Recognising Jack’s potential, Real Ideas and EBP collaborated to tailor their Digital Natives course, providing hands-on experience in content creation and immersive technology.

Jack quickly engaged with the programme, demonstrating creativity and enthusiasm. He excelled in social media content creation, using 360 cameras and Canva to produce professional, branded assets. His writing skills also shone through in engaging social media posts. With support from EBP and Real Ideas, Jack refined his CV to showcase his newly acquired skills. As his confidence grew, he was encouraged to attend an open day at Hertzian, a tech company. With guidance from both organisations and his father, Jack made a strong impression, securing a valuable internship opportunity. YEP! provided him with a work computer, while his father supported him with a phone, ensuring he had the tools needed to succeed.

Jack now works remotely from home and meets his United Response work coach in-person at Liskeard Library, a setting that supports his ASD and ADHD needs. As he prepares to move to Plymouth, United Response is pioneering a new approach, providing remote work coaching for the first time. Jack describes the experience as life-changing: “Working in the library is really supportive, especially for my ASD and ADHD. My work coach and my supervisor at Hertzian are very supportive, and they generally help me out a lot.” His journey highlights how a tailored approach, collaboration, and the right support can transform opportunities for young people with additional needs.

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